退款与退货

Because of the nature of our products — jewellery worn on the body — all sales are final. We do not accept returns or exchanges for a change of mind.

Wrong or defective items

If you receive an incorrect or defective item:

1. Contact us within 3 days of receiving your parcel, through our Contact Us page.
2. Include your order number and clear photos or a video showing the problem.

Once we have verified your claim, we will resolve it with a replacement, store credit or a refund, at our discretion.

How refunds are paid

Approved refunds are made to your original payment method through our payment partner, Razorpay Curlec. Depending on your bank, the money usually reaches your account within 5–7 working days.